FREE GUIDE
The 10 Most Common Apology Mistakes
— And What to Say Instead
A free guide for professionals, partners, and people who want to repair relationships with clarity and confidence.!

We respect your privacy. The info you share helps us support you better; it’s never shared or sold.

FREE GUIDE
The 10 Most Common Apology Mistakes
— And What to Say Instead
Â
A free guide for professionals, partners, and people who want to repair relationships with clarity and confidence.
We respect your privacy. The info you share helps us support you better; it’s never shared or sold.
FREE GUIDE
The 10 Most Common Apology Mistakes
— And What to Say Instead
A free guide for professionals, partners, and people who want to repair relationships with clarity and confidence.!

We respect your privacy. The info you share helps us support you better; it’s never shared or sold.
In This Guide, You'll Learn:
Why “I’m sorry if you were hurt” can make things worse.

The single word that instantly erases your sincerity.

What to say instead of over-explaining or over-apologizing.

How to sound confident, even when the conversation is hard.Â
In This Guide, You'll Learn:
Why “I’m sorry if you were hurt” can make things worse.

The single word that instantly erases your sincerity.

What to say instead of over-explaining or over-apologizing.

How to sound confident, even when the conversation is hard.Â
Ever walk away from an apology thinking:
“Did I just make that worse?”
“Why did I ramble like that?”
“I know I meant well, but it didn’t land.”
You're not alone.
Most people were never taught how to apologize in a way that’s clear, respectful, and emotionally intelligent, especially when emotions are high.
This free guide shows you:
The 10 most common apology mistakes that people make in relationships, at work, and even with their kids, and gives you word-for-word rephrases to repair trust and calm tension instead.

Keep in mind:
It’s not about scripts, it’s about supporting your clarity, tone, and intention so you can show up with care, even in the tough moments.
Because communication isn’t just a skill, it’s how we lead, heal, and rebuild trust.Â

Ever walk away from an apology thinking:
“Did I just make that worse?”
“Why did I ramble like that?”
“I know I meant well, but it didn’t land.”
You're not alone.
Most people were never taught how to apologize in a way that’s clear, respectful, and emotionally intelligent, especially when emotions are high.
This free guide shows you:
The 10 most common apology mistakes that people make in relationships, at work, and even with their kids, and gives you word-for-word rephrases to repair trust and calm tension instead.
Keep in mind:
It’s not about scripts, it’s about supporting your clarity, tone, and intention so you can show up with care, even in the tough moments.
Because communication isn’t just a skill, it’s how we lead, heal, and rebuild trust.Â

What our clients says about Leslie...
"During the past few months, Leslie Farias has opened my eyes to new and effective ways to communicate my ideas. She is a master in her field, and through her expert and patient coaching I have learned to recognize and address the different types of communications-or perhaps better said the miscommunications-in order to break down the barriers that had limited my ability to move forward in my profession..
Sheila Lyons, Certified Court Reporter
Segewick County, Kansas
"Normally I do not write testimonial letters, but in this case I am going to make an exception because I was so impressed with the quality of your work and concepts... Your approach to these communications issues will be a standard for the future. I personally will be utilizing your program as I develop my business, and from what I have heard from others in attendance at the convention, many others will too."
Douglas S. Damon, President Damon
Industries, Reno, NV
"Boy, what an impact she had. The training she provided to my employees was invaluable...she trained a few key people to continue training the skills she had taught. She didn't just give them food, she taught them how to fish."
Richard A. Gammick
Washoe County District Attorney, Reno, NV
What our clients say about Leslie...
"During the past few months, Leslie Farias has opened my eyes to new and effective ways to communicate my ideas. She is a master in her field, and through her expert and patient coaching I have learned to recognize and address the different types of communications-or perhaps better said the miscommunications-in order to break down the barriers that had limited my ability to move forward in my profession..
Sheila Lyons, Certified Court Reporter
Segewick County, Kansas
"Normally I do not write testimonial letters, but in this case I am going to make an exception because I was so impressed with the quality of your work and concepts... Your approach to these communications issues will be a standard for the future. I personally will be utilizing your program as I develop my business, and from what I have heard from others in attendance at the convention, many others will too."
Douglas S. Damon, President Damon
Industries, Reno, NV
"Boy, what an impact she had. The training she provided to my employees was invaluable...she trained a few key people to continue training the skills she had taught. She didn't just give them food, she taught them how to fish."
Richard A. Gammick
Washoe County District Attorney, Reno, NV